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Telecommunications · Case study

Network data at scale, turned into real-time decisions.

We built an analytics platform that turns large volumes of network data into actionable insight: identifying incidents, assessing their impact and tracking service recovery across a national network.

Client
National telecommunications operator
Sector
Telecommunications
Service
Data analytics and incident detection
01Context

Continuous volume, scattered signals.

With millions of connections and hundreds of millions of records every day, the challenge is to identify which problems need attention and how much of the service they affect.

connections monitored
6M+
measurements processed per day
≈560M
02Probes

Our own probes, covering the whole network.

Network events alone do not confirm that a connection actually responds. That is why we built our own probes and the system that coordinates them, to actively check connectivity across the entire customer base.

  1. 01Distributed probesCustom-built probing software deployed by network zone. Each probe continuously checks the connections assigned to it.
  2. 02Central coordinationA coordinator keeps the full inventory, assigns each connection to the right probe according to the network topology and moves it when that changes.
  3. 03Capacity at scaleEach probe spreads its load evenly across hundreds of thousands of connections. Together they cover more than 6 million.
03Platform

From network signals to operational insight.

We developed both the probes and the platform that processes their measurements together with the network’s events.

Purpose-built probesActive connectivity checks
Network eventsSession activity and changes
Continuous processingAs the data arrives
DetectionUnusual patterns
IncidentsLocation, scope and evolution
04Approach

Identify what matters at scale.

Automated analysis identifies unusual behaviour and connects related signals. Operations teams can focus on incidents and their impact instead of reviewing individual records.

05Visibility

A clear view of service impact.

Each incident brings together the information needed to guide the response: location, affected connections and how the service is evolving.

Let’s talk about your operational data.

If your operation generates large volumes of data, we can help you process it and get value from it in real time.

Let’s talk about your project